Information Technology Infrastructure Library Term Paper

Information Technology Infrastructure Library - Term Paper Example All these are aimed at service delivery and eliminate the errors. Incident management deals with the preparedness of the system to deal with occurrences that emerge into the system with a potential threat of causing deterrence on the operation of the system. Its main goal is to ensure that normal operations of the business are restored immediately following such a setback. Continual Service Improvement (CSI) is one set defined in the ITIL volume which aims at ensuring that IT services comply with the ever changing business environment. It should be noted that ITIL could prove very expensive and almost inappropriate for non-commercial users who could benefit from such a system of IT service management. The business world as we have it today has experienced changes in technological management and applications. The use of computer technology has become necessary in varying proportions. Consequently, computer technology has been a requisite for any business. However, the technology has come embodied with challenges and additional requirements. Companies have failed to understand to what extent they can use computer technology or information technology systems. Even in circumstances where the companies understand the scale of application of information technology they fail to understand which one is the best system to adopt. While investing in Information Technology Systems, companies should consider the costs of buying, installation and training that comes with the new technology. This should be after the company has established the suitability of the system to the company’s operations and compare the rate of return associated with the technology. In this light, the appropriate technology is one which, although not cheap to install, will give the employees and the management easy time to integrate adapt to while ensuring efficiency in business operations throughout. Therefore, methods that have been